Privacy Policy
Insect ID Lens Last updated: June 9, 2026
Introduction
At Insect ID Lens, we take the privacy of our users ("User," "You," or "Your") seriously. This Privacy Policy outlines how Insect ID Lens ("Application"), operated by Insect ID Lens ("we," "us," or "our"), handles personal information collected through our mobile application and website. We are committed to transparent data practices and processing your information only to the extent necessary to deliver our services.
By accessing or using the Application, you acknowledge that you have read and agree to the terms described in this Privacy Policy. This Privacy Policy should be read alongside our Terms of Use, both of which govern your use of the Application.
Please be aware that third-party websites or services linked from our Application operate under their own privacy policies, which we encourage you to review independently.
I. Information We Collect
To provide and continuously improve our services, we may collect the following categories of information:
Account Information Creating an account is entirely optional. If you choose to register, we may collect your email address, chosen username, and password. You may also sign in using a third-party authentication service (such as Sign in with Apple); we do not retrieve data from your social media or third-party account beyond what is necessary for authentication.
User-Submitted Content Any photos, images, or associated metadata you upload or share within the Application are collected and stored. Please be aware that content shared publicly may be visible to and downloadable by other users.
Do not submit financial account numbers, government-issued identification numbers, photographs of other individuals, or any health-related or sensitive information through the Application.
Support Communications If you contact our support team, we may retain your email address and the contents of your correspondence to resolve your inquiry.
Payment Information All in-app purchases are processed entirely by Apple or Google. We do not receive or store any financial data related to your transactions. Please note: to assist in evaluating refund requests submitted to Apple, we may share relevant usage activity logs with Apple as part of the review process.
Device and Technical Data When you install and use the Application, we may collect technical information about your device, such as hardware model identifiers and operating system version, using standard industry methods.
Usage Data and Cookies We and our service partners use cookies and similar tracking technologies to analyze how users interact with the Application, measure feature engagement, and enhance the overall experience. Usage data may include pages visited, time spent, and session activity. Third-party analytics providers such as Google Analytics may also collect IP address and device/browser data under their own privacy policies.
By using the Application, you consent to the use of cookies as described above. You may manage cookie preferences using the in-app cookie management tool or your browser's built-in controls. Our Application does not respond to "Do Not Track" browser signals.
We also permit certain advertising network and analytics partners to collect information through cookies for the purpose of delivering interest-based advertisements. We are not responsible for the privacy practices of these third parties.
II. How We Use Your Information
| Purpose | Legal Basis |
|---|---|
| Responding to support requests and user inquiries | Legitimate interest in managing customer relationships |
| Personalizing your in-app experience | Legitimate interest in improving service quality |
| Delivering core application features and services | Legitimate interest in providing the Application |
| Understanding how users engage with the Application | Legitimate interest in service improvement |
| Sharing data with infrastructure and hosting partners (e.g., Amazon Web Services) | Legitimate interest in using third-party service providers |
| Sharing data with affiliated entities | Legitimate interest in improving our overall product suite |
| Marketing our services and enabling third-party advertising | Legitimate interest in product promotion and advertising revenue |
| Sending service-related notifications and updates to existing users | Legitimate interest in user communication, with opt-out available at any time |
| Complying with legal obligations, law enforcement requests, or court orders | Legal compliance obligations |
| Day-to-day operations, security monitoring, and business continuity | Legitimate interest in running and maintaining our business |
You have the right to object to processing based on our legitimate interests. To exercise this right, please contact us using the details provided at the end of this document.
III. Content Shared in Public Features
Information you submit through community features, message boards, or similar social functions within the Application is not protected by this Privacy Policy. We encourage you to review the privacy terms of any third-party services you use within these features before sharing personal information.
IV. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, taking into account: the nature of the information, the period required to deliver our services, and any applicable legal, contractual, or regulatory obligations that may require longer retention.
V. Your Rights
Subject to applicable law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Object to data processing based on our legitimate interests
- Request a portable copy of your personal data in a machine-readable format
Where we rely on your consent to process your data, you may withdraw that consent at any time. We do not sell personal information to third parties for their own commercial purposes.
To exercise any of the above rights, contact us at the address below. We will respond within one month of receiving your request (or within three months in exceptional circumstances, with prior notice). We may verify your identity before processing your request.
You also have the right to file a complaint with your local data protection authority.
California residents may request information about any disclosures of personal data made to third parties for direct marketing purposes during the preceding calendar year. We do not share your personal data with third parties for their direct marketing use.
VI. Data Security
We implement commercially reasonable security measures — including data encryption, firewall protection, and authenticated server access — to protect your personal information from unauthorized access. All staff and third-party service providers with access to your data are required to comply with our privacy standards. However, no system is completely impenetrable, and we cannot guarantee absolute security of data transmitted over the internet.
VII. International Data Transfers
The Application's infrastructure is hosted in the United States. By using the Application, you acknowledge that your personal information may be transferred to and processed in the United States, which may not offer the same level of data protection as your home country. If you do not consent to this transfer, or if such a transfer is not permitted under the laws of your jurisdiction, please discontinue use of the Application.
VIII. Children's Privacy
The Application is not intended for use by anyone under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided personal information, we will take steps to delete it promptly.
IX. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When material changes are made, the updated policy will be posted at this location with a revised effective date. We encourage you to review this page periodically.
X. Contact Us
For questions, privacy requests, or to exercise your data rights, please contact us at:
Insect ID Lens Email: support.customer.dev@gmail.com